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Returns & Exchanges
We want you to love your scent. If you are not completely satisfied, we accept returns of unopened and unused products within 30 days of purchase.
1
Initiate Request
Contact our support team or visit our online portal with your order number to request a return label.
2
Pack Securely
Place the item in its original luxury packaging and ensure it is securely sealed in a shipping box.
3
Ship It Back
Affix the provided prepaid shipping label and drop the package off at any authorized carrier location.
4
Receive Refund
Once our warehouse inspects the return, your refund will be processed to the original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing